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Memorize the ITTOs with Mind Maps

  • Download ITTO mind maps for all 10 Knowledge Areas - based on PMBOK 6th Edition
  • Understand how the ITTOs fit together to complete the project
  • Learn "PMI-ism", the PMI way of managing projects
  • How to Memorize the Process Chart and Understand ITTOs for Your PMP Exam
  • Learn the Exact Process to Pass Your PMP Certification in 6 Weeks

The Complete PMP ITTOs Guide: PMBOK 6th Edition

One of the most difficult areas of the PMP (Project Management Professional) exam is ITTOs. Even mentioning the word 'ITTOs' can strike fear for many PMP candidates. This guide will explain what ITTOs are and how to dissect the common ITTOs used in the PMBOK 6th edition guide.

What are ITTOs and how do I read an ITTO process chart?

ITTOs stand for Inputs, Tools & Techniques, and Outputs. Together, they tell you how PMI wants you to complete the process.

You can read the ITTO chart the way you read a recipe. For example, if I was to write a process chart for baking a cake, it would look something like the following:

Inputs

Tools & Techniques

Outputs

Flour
Butter
Sugar
Baking powder Eggs

Mixing
Baking
Whisking
Pouring
Decorating

Birthday cake

The ingredients are theinputs that I need; thetools and techniques are the methods that I use to transform the inputs into the outputs; and theoutputs is the final product that I'm able to produce (in this case the birthday cake).

In other words, the ITTO chart for each of the 49 processes tells youhow you can accomplish the objective of that process.

Let's take an example for the PMBOK for a more realistic example. Below, we have the process chart for Develop Project Charter.

The first thing you want to do before you even look at the process chart is to understand what is the purpose of the process and what is it that it's trying to accomplish.

Develop Project Charter is the process of developing a formal documentation that recognizes the existence of the project and gives the project manager the authority to apply organizational resources to project activities. A project cannot start without a project charter.

Now that we know the purpose of this project, let's take a look at its ITTO process chart.

Inputs

Tools & Techniques

Outputs

Business documents
Business case
Benefits management plan
Agreements
Enterprise environmental factors
Organizational process assets

Expert judgment
Data gathering
Brainstorming
Focus groups
Interviews
Interpersonal and team skills
Conflict management
Facilitation
Meetings

Project charter
Assumption log

This ITTO chart tells us how we can go about developing the project charter for our project. We will need to look at any relevant business documents, agreements and take any existing organizational policies or procedures into consideration.

Once we have our inputs, we can meet with our experts to discuss how to create the project charter. We may also need to use data gathering techniques, such as brainstorming or interviews, in addition to interpersonal and team skills.

Once we've completed the work, the final outputs that we will obtain are the project charter and the assumption log.

The ITTO chart above summarizes how PMI wants project managers to develop project charter in just a few words.

If the ITTO chart is confusing, try writing it out in layman's terms as we have done for the Develop Project Charter process above.

Tailoring Considerations for ITTOs

Note that you do not need to use all of the ITTOs from the chart in order to complete the process. The ITTO chart is meant to be comprehensive and equip the project manager for any situation that they may face.

However, in real life, the project manager will need to tailor the ITTOs to fit their specific project situation.

Do I need to memorize all the ITTOs?

No, you do not need to memorize the ITTOs. There are on average around 10+ ITTOs per process. With 49 processes, it means there are 500+ ITTOs in the PMBOK 6th edition guide.

While some of you may have photographic memory, most of us do not. The PMP exam is also not meant to be a memorization exam either.

What's more important is that you understand why the specific input, tool or technique, and output belong to that specific process.

For each ITTO, ask yourself, "Why is it here in this process? What purpose does it serve? How does it help me accomplish the end objective?"

It's more important to understandwhy it is included in the ITTO chart than it is to memorize all 49 ITTO charts.

We also have an ITTO mind map that you can download here & register in our free PMP training that will teach you how to get certified in 6 weeks.

Interactions & Flows Between Processes

The 49 processes work together to complete the project. In other words, none of the processes work in isolation. What this means is that: the output of one process becomes the input for another process.

Here's an example:

interactions between processes pmbok 6th edition

This image above is taken from Figure 4-13 on page 114 of the PMBOK 6th edition guide. It shows you how the outputs of the Perform Integrated Change Control process then becomes inputs for a number of other processes.

Project processes do not happen in a vacuum; they work together to complete the project. The 49 processes interact with each other continuously, and outputs from one process then become inputs to another.

Understanding the Big Picture

When you're studying for your PMP exam, it's easy to get lost analyzing the endless amounts of ITTOs. However, before you dive in too deeply, you always need to keep the big picture in mind.

The big picture ishow PMI wants you to complete a project from start to finish. This is shown on the 49 Process Chart from the PMBOK 6th edition (see below).

49 process chart pmbok 6th edition

The 49 processes chart tells you how PMI wants you to manage a project from start to finish. Watch the video below for tips and tricks on how to memorize this chart for your PMP exam:

Across the column headers, you have the 5 Process Groups (initiating, planning, executing, monitoring & controlling, and closing).

Across the row headers, you have the 10 Knowledge Areas. In the intersection, you have 49 processes. Each process has a corresponding knowledge area and process group.

You can zoom into each of the processes and take a look at its ITTOs – but don't lose sight of the big picture.

Pro tip: Although you don't need to memorize all 500+ ITTOs, it's a good idea to memorize the 49 process chart for your upcoming PMP exam.

Tools and Techniques Groups

When you deepdive into the ITTOs, you will start to see groupings of ITTOs. Each grouping shows you related ITTOs that all have a common objective.

Let's talk a look at some common groupings below:

Data gathering techniques – these techniques are used to obtain & collect data from a variety of different sources.

Data analysis techniques– these techniques are used to organize and evaluate the information gathered.

Data representation techniques – these techniques are used to show the data in graphical forms.

Decision-making techniques – these techniques are used to select a course of action after evaluating various different alternatives.

Communication skills – these techniques are used to transfer information between team members or stakeholders on the project.

Interpersonal and team skills – these techniques are used to lead team members and stakeholders.

Here are the tools & techniques that fall under each of the groupings:

tools and techniques groupings - pmbok 6th edition

Integration Management ITTOS

Integration management is the knowledge area where the project manager combines the results from all the other knowledge areas together to provide an overall view of the project.

Below is the ITTO chart for all processes under integration management.

Processes

Inputs

Tools & Techniques

Outputs

Develop Project Charter

Business Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Interpersonal and Team Skills
Meetings

Project Charter
Assumption Log

Develop Project Management Plan

Project Charter
Outputs From Other Processes
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Interpersonal and Team Skills
Meetings

Project Management Plan

Direct and Manage Project Work

Project Management Plan
Project Documents
Approved Change Requests
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Project Management Information System
Meetings

Deliverables
Work Performance Data
Issue Log
Change Requests
Project Management Plan Updates
Project Document Updates
Organizational Process Assets Updates

Manage Project Knowledge

Project Management Plan
Project Documents
Deliverables
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Knowledge Management
Information Management
Interpersonal And Team Skills

Lessons Learned Register
Organizational Process Assets Updates
Project Management Plan Updates

Monitor & Control Project Work

Project Management Plan
Project Documents
Work Performance Information
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Analysis
Decision Making
Meetings

Work Performance Reports
Change Requests
Project Management Plan Updates
Project Document Updates

Perform Integrated Change Control

Project Management Plan
Project Documents
Work Performance Reports
Change Requests
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Change Control Tools
Data Analysis
Decision Making
Meetings

Approved Change Requests
Project Management Plan Updates
Project Document Updates

Close Project or Phase

Project Charter
Project Management Plan
Project Documents
Accepted Deliverables
Business Documents
Agreements
Procurement Documentation
Organizational Process Assets

Expert judgment
Data Analysis
Meetings

Project Documents Updates
Final Product, Service, Result, or Transition
Final Report
Organizational Process Assets Updates

Scope Management ITTOs

Scope refers to the features and functions in the end project deliverable. Project scope refers to the work that needs to be completed in order to complete the scope. Thus, project scope management is all about determining and managing the project scope throughout the project lifecycle.

The chart below shows all of the ITTOs for all processes under the Scope Management knowledge area.

Processes

Inputs

Tools & Techniques

Outputs

Plan Scope Management

Project Charter
Project Management Plan
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Analysis
Meetings

Scope Management Plan
Requirements Management Plan

Collect Requirements

Project Charter
Project Management Plan
Project Documents
Business Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Decision Making
Data Representations
Interpersonal And Team Skills
Context Diagrams
Prototypes

Requirements Documentation
Requirements Traceability Matrix

Define Scope

Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Analysis
Decision Making
Interpersonal And Team Skills
Product Analysis

Project Scope Statement
Project Document Updates

Create WBS

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Decomposition

Scope Baseline
Project Document Updates

Validate Scope

Project Management Plan
Project Documents
Verified Deliverables
Work Performance Data

Inspection

Decision Making

Accepted Deliverables
Work Performance Information
Change Requests
Project Document Updates

Control Scope

Project Management Plan
Project Documents
Work Performance Data
Organizational Process Assets

Data Analysis

Work Performance Information
Change Requests
Project Management Plan Updates
Project Documents Updates

Schedule Management ITTOs

Project scheduling involves creating a detailed plan on when which task will be completed on the project. It provides the project team with a sequence of activities, and it tells the team when the overall project will be completed.

The project schedule is a major communication tool; it can also be used to manage stakeholder expectations.

Please see the chart below for all of the ITTOs for Project Schedule Management.

Processes

Inputs

Tools & Techniques

Outputs

Plan Schedule Management

Project Charter
Project Management Plan
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Analysis
Meetings

Schedule Management Plan

Define Activities

Project Management Plan
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Decomposition
Rolling Wave Planning
Meetings

Activity List
Activity Attributes
Milestone List
Change Requests
Project Management Plan Updates

Sequence Activities

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Precedence Diagramming Method (PDM)
Dependency Determination And Integration
Leads & Lags
Project Management Information System

Project Schedule
Network Diagrams
Project Document Updates

Estimate Activity Durations

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Analogous Estimating
Parametric Estimating
Three-Point Estimating
Bottom-Up Estimating
Data Analysis
Decision Making
Meetings

Duration Estimates
Basis Of Estimates
Project Documents Updates

Develop Schedule

Project Management Plan
Project Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Schedule Network Analysis
Critical Path Method
Resource Optimization
Data Analysis
Leads and Lags
Schedule Compression
Project Management information System
Agile Release Planning

Schedule Baseline
Project Schedule
Schedule Data
Project Calendars
Change Requests
Project Management Plan Updates
Project Documents Updates

Control Schedule

Project Management Plan
Project Documents
Work Performance Data
Organizational Process Assets

Data Analysis
Critical Path Method
Project Management Information System
Resource Optimization
Leads and Lags
Schedule Compression

Work Performance Information
Schedule Forecasts
Change Requests
Project Management Plan Updates
Project Documents Updates

Cost Management ITTOs

Project cost management deals with the cost of all resources (human and materials) needed to complete all project tasks.

As a project manager, you want to know what individual activities will cost as well as the entire project. You need to track the project budget and product reports about it on a regular basis.

Below are the processes within Cost Management and their associated ITTOs.

Processes

Inputs

Tools & Techniques

Outputs

Plan Cost Management

Project Charter
Project Management Plan
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Data Analysis
Meetings

Cost Management Plan

Estimate Costs

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Analogous Estimating
Parametric Estimating
Bottom-up Estimating
Three-Point Estimating
Data Analysis
Project Management Information System
Decision Making

Cost Estimates
Basis of Estimates
Project Documents Updates

Determine Budget

Project Management Plan
Project Documents
Business Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Cost Aggregation
Data Analysis
Historical Information Review
Funding Limit Reconciliation
Financing

Cost Baseline
Project Funding Requirements
Project Documents Updates

Control Costs

Project Management Plan
Project Documents
Project Funding Requirements
Work Performance Data
Organizational Process Assets

Experts Judgment
Data Analysis
To-Complete Performance index (TCPI)
Project Management Information System

Work Performance Information
Cost Forecasts
Change Requests
Project Management Plan Updates
Project Documents Updates

Quality Management ITTOs

Quality is "the degree to which a set of inherent characteristics fulfills requirements" (ISO 9000).

Project managers should prevent quality issues from getting into the end deliverable. It is usually less costly to prevent problems than to fix it once the product is in the hands of the customer.

The project manager seeks to minimize the overall cost of quality, which is the sum of cost of conformance and cost of nonconformance.

Before the project ends, the project manager needs to inspect the deliverable to ensure that it meets the agreed upon quality standards.

Please see below for the ITTOs of all quality management processes.

Processes

Inputs

Tools & Techniques

Outputs

Plan Quality Management

Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Data Gathering
Data Analysis
Decision Making
Data Representation
Test And Inspection Planning
Meetings

Quality Management Plan
Quality Metrics
Project Management Plan Updates
Project Documents Updates

Manage Quality

Project Management Plan
Project Documents
Organizational Process Assets

Data Gathering
Data Analysis
Decision Making
Data Representation
Audits
Design For X
Problem Solving
Quality Improvement Methods

Quality Reports
Test And Evaluation Documents
Change Requests
Project Management Plan Updates
Project Documents Updates

Control Quality

Project Management Plan
Project Documents
Approved Change Requests
Deliverables
Work Performance Data
Enterprise Environmental Factors
Organizational Process Assets

Data Gathering
Data Analysis
Inspection
Testing/Product Evaluation
Data Representation
Meetings

Quality Control Measurements
Verified Deliverables
Work Performance Information
Change Requests
Project Management Plan Updates
Project Document Updates

Resource Management ITTOs

Project resources include both physical resources (e.g. equipments and materials) and team resources.

Resource management revolves around the management of all resources on the project. The project manager needs to use different skills when managing physical and team resources.

When managing teams, the project manager needs to be aware of the organization's culture, geographic location, and internal & external team influences.

The chart below shows all of the processes within resource management plus their corresponding ITTOs.

Processes

Inputs

Tools & Techniques

Outputs

Plan Resource Management

Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Data Representation
Organizational Theory
Meetings

Resource Management Plan
Team Charter
Project Documents Updates

Estimate Activity Resources

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Bottom-Up Estimating
Analogous Estimating
Parametric Estimating
Data Analysis
Project Management Information System
Meetings

Resource Requirements
Basis Of Estimates
Resource Breakdown Structure
Project Documents Updates

Acquire Resources

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Decision Making
Interpersonal And Team Skills
Pre-Assignment
Virtual Teams

Physical Resource Assignments
Project Team Assignments
Resource Calendars
Change Requests
Project Management Plan Updates
Project Documents Updates
Enterprise Environmental Factors Updates
Organizational Process Assets Updates

Develop Team

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Colocation
Virtual Teams
Communication Technology
Interpersonal And Team Skills
Recognition And Rewards
Training
Individual And Team Assessments
Meetings

Team Performance Assessments
Change Requests
Project Management Plan Updates
Project Documents Updates
Enterprise Environmental Factors Updates
Organizational Process Assets Updates

Manage Team

Project Management Plan
Project Documents
Work Performance Reports
Team Performance Assessments
Enterprise Environmental Factors
Organizational Process Assets

Interpersonal And Team Skills
Project Management Information System

Change Requests
Project Management Plan Updates
Project Documents Updates
Enterprise Environmental Factors Updates

Control Resources

Project Management Plan
Project Documents
Work Performance Data
Agreements
Organizational Process Assets

Data Analysis
Problem Solving
Interpersonal And Team Skills
Project Management Information System

Work Performance Information
Change Requests
Project Management Plan Updates
Project Documents Updates

Communications Management ITTOs

Communication is the process of exchanging information. Communications on the project can be internal or external, formal or informal, written or oral.

As a project manager, you need to manage your communication upwards to senior management and project sponsors, downwards to team members, and horizontally to other peers.

Communication is the main task of a project manager, and you will constantly be doing it throughout the project. Effective communications is essential to ensure project success.

We have all the Communications Management processes and their respective ITTOs in the chart below.

Processes

Inputs

Tools & Techniques

Outputs

Plan Communications Management

Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Communication Requirements Analysis
Communication Technology
Communication Models
Communication Methods
Interpersonal And Team Skills
Data Representation
Meetings

Communications Management Plan
Project Management Plan Updates
Project Documents Update

Manage Communications

Project Management Plan
Project Documents
Work Performance Reports
Enterprise Environmental Factors
Organizational Process Assets

Communication Technology
Communication Methods
Communication Skills
Project Management Information System
Project Reporting
Interpersonal And Team Skills
Meetings

Project Communications
Project Management Plan Updates
Project Document Updates
Organizational Process Assets Updates

Monitor Communications

Project Management Plan
Project Documents
Work Performance Data
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgement
Project Management Information System
Data Representation
Interpersonal And Team Skills
Meetings

Work Performance Information
Change Requests
Project Management Plan Updates
Project Documents Updates

Risk Management ITTOs

Risk is an uncertain event that may or may not happen in the future. Project risk management aims to identify and manage risks throughout the project lifecycle.

Risks can be positive or negative. A positive risk is called an opportunity, and a negative risk is called a threat.

New risks can occur at any time on the project, so the project manager needs to perform the risk management processes continuously.

Below are the ITTOs for all the risk management processes.

Processes

Inputs

Tools & Techniques

Outputs

Plan Risk Management

Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Analysis
Meetings

Risk Management Plan

Identify Risks

Project Management Plan
Project Documents
Agreements
Procurement Documentation
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Interpersonal And Team Skills
Prompt Lists
Meetings

Risk Register
Risk Reports
Project Documents Updates

Perform Qualitative Risk Analysis

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Interpersonal And Team Skills
Risk Categorization
Data Representation
Meetings

Project Documents Updates

Perform Quantitative Risk Analysis

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Interpersonal And Team Skills
Representations Of Uncertainty
Data Analysis

Project Documents Updates

Plan Risk Responses

Project Management Plan
Projects Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Interpersonal And Team Skills
Strategies For Threats
Contingent Response
Strategies Strategies For Overall Project Risk
Data Analysis
Decision Making

Change Requests
Project Management Plan Updates
Project Documents Updates

Implement Risk Responses

Project Management Plan
Project Documents
Organizational Process Assets

Expert Judgement
Interpersonal And Team Skills
Project Management Information System

Change Requests
Project Documents Updates

Monitor Risks

Project Management Plan
Project Documents
Work Performance Data
Work Performance Reports

Data Analysis
Audits
Meetings

Work Performance Information
Change Requests
Project Management Plan Updates
Project Documents Updates
Organizational Process Assets Updates

Procurement Management ITTOs

Procurement involves obtaining goods and services from a third party vendor. As a project manager, you need to be familiar with the procurement management processes of your organization, and know how to procure, select and manage contractors on your project.

The signed contract between the buyer and seller is a legally binding document, and there is usually an extensive approval process. The 3 main types of contracts that you may have on your project are: fixed cost, time and material, and cost reimbursable.

All of the procurement processes are listed below along with their respective ITTOs.

Processes

Inputs

Tools & Techniques

Outputs

Plan Procurement Management

Project Charter
Business Documents
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Source Selection Analysis
Meetings

Procurement Management Plan
Procurement Strategy
Bid Documents
Procurement Statement Of Work
Source Selection Criteria
Make-Or-Buy Decisions
Independent Cost Estimates
Change Requests
Project Documents Updates
Organizational Process Assets Updates

Conduct Procurements

Project Management Plan
Project Documents
Procurement Documentation
Seller Proposals
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Advertising
Bidder Conferences
Data Analysis
Interpersonal And Team Skills

Selected Sellers
Agreements
Change Requests
Project Management Plan Updates
Project Document Updates
Organizational Process Assets Updates

Control Procurements

Project Management Plan
Project Documents
Agreements
Procurement Documentation
Approved Change Requests
Work Performance Data
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Claims Administration
Data Analysis
Inspection
Audits

Closed Procurements
Work Performance Information
Procurement Documentation Updates
Change Requests
Project Management Plan Updates
Project Documents Updates
Organizational Process Assets Updates

Stakeholder Management ITTOs

A stakeholder is anyone with a stake on the project. A stakeholder can be positively or negatively impacted by the project. Some stakeholders have limited ability to influence project outcomes, while others have significant power and influence. It's important for the project manager to know what the stakeholder's stake is and how much power they have.

It is the project manager's job to communicate with the stakeholders and manage their expectations accordingly. Identifying and managing stakeholders are done continuously throughout the project.

Please see the chart below for all processes and ITTOs associated with stakeholder management.

You should also read: PMP 5th Edition ITTO Commonly Asked Questions Answered

Processes

Inputs

Tools & Techniques

Outputs

Identify Stakeholders

Project Charter
Business Documents
Project Management Plan
Project Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Data Representation
Meetings

Stakeholder Register
Change Requests
Project Management Plan Updates
Project Documents Updates

Plan Stakeholder Engagement

Project Charter
Project Management Plan
Project Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Data Gathering
Data Analysis
Decision Making
Data Representation
Meetings

Stakeholder Engagement Plan

Manage Stakeholder Engagement

Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets

Expert Judgment
Communication Skills
Interpersonal And Team Skills
Ground Rules
Meetings

Change Requests
Project Management Plan Updates
Project Documents Updates

Monitor Stakeholder Engagement

Project Management Plan
Project Documents
Work Performance Data
Enterprise Environmental Factors
Organizational Process Assets

Data Analysis
Decision Making
Data Representation
Communication Skills
Interpersonal And Team Skills Meetings

Work Performance Information
Change Requests
Project Management Plan Updates
Project Documents Updates

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Source: https://www.examspm.com/ittos/

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